Privacy Policy
Last updated: [date]
Note: this is a starting template, not legal advice. Please review it (and have a solicitor check it) before publishing, and fill in the specific details noted in [square brackets] for your business.
Who we are
Guiding Star SEND and Dyslexia ("we", "us") provides dyslexia assessment, educational consultancy, training and related services. This policy explains what personal data we collect through this website and how we use it.
What we collect
When you use our contact or enquiry forms, we collect the information you provide: name, email address, phone number (if given) and the content of your message. We do not use cookies to track you for advertising purposes — see our Cookie Policy for details on any cookies in use.
How we use it
We use the information you submit solely to respond to your enquiry, provide the service you've requested, or process a booking. We do not sell or share your data with third parties for marketing purposes.
How your data is handled technically
Contact form submissions on this site are sent by email and are not stored in a database on our server. [If you add a mailing list, membership platform, or CRM, describe what's stored, where, and for how long here.]
Third-party services
[List any third-party services that process personal data on your behalf here — for example, a membership platform such as MemberSpace, Podia, or Gumroad, an email marketing tool, or a booking system.]
Your rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict its processing. To exercise any of these rights, contact us at hello@guidingstarsendanddyslexia.co.uk.
Data retention
[Describe how long you keep enquiry emails, client records, and assessment reports, in line with your professional body's requirements.]
Complaints
If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.